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TerraLamp

Terms of Service

Last updated: October 20, 2026
Effective date: October 20, 2026

These Terms of Service (“Terms”) are a binding agreement between you and TerraLamp LLC (“we”, “us”, “the operator”), which operates TerraLamp (the “Service”) from Washington, United States. By creating an account or using the Service, you agree to these Terms. If you do not agree, do not use the Service.

How we handle your personal information is described separately in our Privacy Policy, which is incorporated into these Terms by reference.

1. Who may use the Service

You must be at least 18 years old (or the age of digital consent where you live) and able to form a binding contract. The Service is operated from the United States and you may use it from anywhere; you are responsible for complying with the laws that apply to you where you are.

2. Your account

  • You are responsible for the accuracy of the information you provide and for keeping your password secure.
  • You are responsible for activity that happens under your account.
  • Notify us promptly at our contact page if you suspect unauthorized use.
  • One person per account unless we agree otherwise.

3. What the Service does

TerraLamp lets you configure and generate personalized planner documents (PDFs), optionally incorporating astrological data computed from birth/event details you enter. You control what you build; we provide the tools and generation.

You are responsible for the details you enter. If you enter birth or event data about another person, you confirm you are entitled to do so. Astrological content is provided for personal interest and reflection and is not professional advice of any kind (financial, medical, legal, psychological, or otherwise).

4. Buying a planner

4.1 What you need to download a planner

Configuring and previewing a planner is free. Downloading the finished planner requires a grant: the right to generate and download that specific planner. You get a grant by buying the planner, or from access we provide without charge, such as a discount code, a complimentary grant, or a period when we offer downloads for free.

4.2 A grant covers one planner, as configured

A grant is locked to the planner it was issued for, with the settings it had at that moment. With it you can:

  • download that planner, and
  • download it again later, whenever you need another copy. The grant does not expire.

It does not cover changes to the planner’s settings. Once a planner has a grant, its settings are locked. Charts used by the planner are not part of its settings; each download uses the chart as it is at that time. If you want something different, you can make an editable copy. The copy is a new planner and needs its own grant to download. While you are checking out, the planner’s settings are also held, so the price you were quoted matches what you get.

4.3 Prices and discount codes

Prices are set in US dollars and shown before you pay. They do not include tax: any applicable sales tax, VAT or GST is added at checkout, and the checkout page may also show the amount in your local currency. We may offer discount codes, including codes that make a planner free. Unless we say otherwise, each code can be used once.

4.4 Refunds

Each planner is digital content, prepared to the configuration you select and supplied to you electronically rather than on any physical medium. All sales are final once purchased. Your purchase gives you the grant described in §4.2 immediately upon payment, whether or not you have yet downloaded the planner, and that grant does not expire. So what you paid for is supplied to you at the moment of purchase, and cannot meaningfully be returned. Your planner is generated as soon as payment completes, and is supplied to you when it is available in your account to download, whether or not you download it. Before you pay, we ask you to request that immediate supply and to acknowledge that, once your planner is supplied, you lose any statutory right to withdraw from the purchase. We confirm that request and acknowledgement to you by email.

We will regenerate the planner or refund the purchase where the fault is ours. Specifically, that is where, after a successful payment:

  • generation failed or did not produce a planner;
  • the download did not function; or
  • the planner we supplied was defective, meaning it does not correspond to the configuration you purchased.

A planner that renders incorrectly is a defect and is covered by this paragraph. You do not need to establish anything beyond the fault itself, and this paragraph applies regardless of how much time has passed. To make a request under it, contact us through our contact page. Requests are handled individually and there is no automated refund process.

Nothing in this section limits any right you have under the law applicable to you, including any statutory right of withdrawal. Where such a right applies and has not been validly waived, it prevails over this section. Separately, and independently of this section, the payment processor identified in §4.5 acts as seller of record and may issue a refund under its own policies without our involvement. §4.6 describes the effect on your grant.

A plain-language summary of this section is on our refund policy page.

4.5 Payment processing

Payments are processed by Stripe under its Managed Payments service, through Stripe’s Link service. For each purchase, Stripe is the merchant of record: it sells the planner to you, collects payment, and calculates, collects and remits any applicable sales tax, VAT or GST. Stripe’s own consumer terms apply to the payment transaction, in addition to these Terms, which continue to govern your account and your use of the Service.

The Stripe entity you contract with for the payment depends on where you are:

  • Stripe, LLC (a U.S. limited liability company) for buyers in North, Central and South America other than Brazil;
  • Stripe Technology Company, Limited (an Irish limited company) for buyers elsewhere; and
  • a separate Brazilian entity for buyers in Brazil.

Stripe maintains the current list at https://stripe.com/legal/consumer/contracting-entity, which governs if it differs from this paragraph.

Two practical consequences:

  • Your purchase will appear on your card or bank statement as LINK.COM* TERRALAMP, and your payment receipt and any refund notification will be sent to you by Link. We email you separately when your planner is ready.
  • Purchases cannot be completed from certain countries that Stripe restricts, irrespective of anything in these Terms.

We do not receive or store your payment card details.

4.6 Effect of a refund or dispute on your grant

If a purchase is refunded in full, or a payment dispute over it is decided in your favor, the grant it paid for is revoked and the planner can no longer be downloaded through the Service. Its settings stay locked, and you can still copy them into a new planner. We do not attempt to retrieve or disable files you have already downloaded. A partial refund does not revoke your grant.

5. Limits and acceptable use

To keep the Service reliable and fair, you agree not to:

  • request generation jobs designed to overload the Service (e.g. extreme date ranges or page counts) — we may enforce reasonable limits on date span, page count, and generation volume;
  • access, probe, or interfere with accounts, data, or infrastructure that aren’t yours, or attempt to bypass access controls, rate limits, or the purchase and grant system;
  • scrape, resell access to, or build a competing service from the Service or its outputs except as expressly permitted;
  • upload unlawful content or use the Service to infringe others’ rights or violate any law;
  • reverse engineer or copy the proprietary parts of the Service.

We may suspend or terminate accounts that violate these Terms or that put the Service or other users at risk.

6. Ownership and rights to what you create

6.1 Your content

You retain ownership of the data you enter (your birth/event details, labels, and configuration choices), and of anything you write or draw in a planner, on paper or on screen.

6.2 What’s in a planner

A planner combines three things:

  • our designs: its page layouts, artwork, themes, templates, glyphs and chart drawings, which belong to us (§6.4) in every copy, printed or digital;
  • factual information, such as calendar dates and computed astrological positions, phases and transits, which no one owns; and
  • your own content (§6.1).

Generating a planner does not transfer ownership of our designs to you. What you receive is the license in §6.3.

6.3 Your license to use a planner

When you download a planner under a valid grant, we grant you a personal, non-commercial license to use it, with no end date. The license lets you:

  • use the planner on any of your own devices;
  • print it, as many copies as you need, yourself or through a print shop or copy service; and
  • give it, printed or as a file, as a personal gift.

Planning your own life or work in it is personal use. The license does not let you:

  • sell, rent, or license the planner or copies of it, printed or digital;
  • distribute it publicly, for example by posting the file online; or
  • use its designs or pages in another product, or as a template for one.

6.4 Our content

The Service itself — the configurator, generation engine, themes, designs, templates, code, and branding — is owned by us or our licensors and is protected by intellectual-property law. These Terms do not transfer any ownership of the Service to you. Astrological calculation libraries or other components we open-source are governed by their own licenses.

7. Service availability and changes

We may modify, suspend, or discontinue any part of the Service at any time, and we may change these Terms. If we make material changes to the Terms, we will notify you (e.g. by email or in-app notice) and update the “Last updated” date. Continued use after changes take effect means you accept the revised Terms.

We aim for good availability but do not guarantee the Service will be uninterrupted or error-free.

8. Disclaimers

The Service is provided “as is” and “as available,” without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement, to the fullest extent permitted by law. We do not warrant that astrological computations or generated documents are error-free or fit for any particular purpose. You are responsible for reviewing what you generate before relying on or printing it.

9. Limitation of liability

To the fullest extent permitted by law, we will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits, data, or goodwill, arising from your use of the Service. Our total liability for any claim relating to the Service will not exceed the greater of the amount you paid for planners in the 12 months before the claim or USD $20. Some jurisdictions do not allow certain limitations, so some of these may not apply to you.

10. Indemnification

You agree to indemnify and hold us harmless from claims, losses, and expenses (including reasonable legal fees) arising from your misuse of the Service, your violation of these Terms, or your violation of any law or third-party right — including any birth/event data you enter about another person without authorization.

11. Termination

You may stop using the Service and delete your account at any time by requesting deletion through the contact page (see the Privacy Policy for what happens to your data). We may suspend or terminate your access if you violate these Terms or to protect the Service or others. Sections that by their nature should survive termination (payment obligations, ownership, disclaimers, liability limits, indemnification, governing law) survive.

12. Miscellaneous

  • If any provision is found unenforceable, the rest remains in effect.
  • Our failure to enforce a provision is not a waiver of it.
  • These Terms (with the Privacy Policy) are the entire agreement between you and us regarding the Service.
  • You may not assign these Terms; we may assign them in connection with a business transfer.

13. Contact

Questions about these Terms: use the contact page.